This week has been challenging thus far.The chaos from last week continued and I tried to juggle all my responsibilities the best I could. As I look back on what I learned, experienced and contemplated since my last post I realize a lot was accomplished in a short amount of time. It took some patience, a lot of phone calls and help from various sources.
My mother’s care after discharge last Friday was nothing short of disastrous. I had to file a formal complaint to the visiting nurse agency that was hired to visit her. Basically what happened was that a nurse stopped by her home on Saturday but couldn’t reach her. She called me and I was concerned because she was catatonic previously. I needed the help of the fire department to get into her home to make sure she was okay because she wasn’t answering her phone or her door. She had to go to the ER because we suspected she accidentally overdoses on psychiatric medication (which was what caused her catatonic state previously). When I called the agency to give an update not only was I given the incorrect information about the nurse visiting her that evening but I was also told my mother needed to wait a whole day to get her medication. I stayed with my mother overnight because I feared for her safety and I did notice the change in her mood and behavior.
The mistakes that were made could have affected my mother more severely than it did. She started displaying some of the symptoms that the medication she was without were meant to curve and while this obstacle upset me, I knew that doing one thing at a time and holding people accountable for their actions were the options I had at my disposal to fix the situation. I’m keeping a close eye on the agency from now on because there is no reason my mother should wait for medication we were told would be picked up in a timely fashion. It was part of the agreement that was made between the hospital and the agency upon discharge. I think it was handled negligently because my mother is dealing with a psychiatric illness. If it were a physical illness like heart disease or diabetes I don’t believe I would have been given as hard of a time about her lack of medication. I think it’s sad that people with psychiatric illnesses aren’t taken as seriously as those with physical ailments.
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